Get in Touch With Us
Got a question about something you have read on childhoodcancer2012.org.uk, spotted an error, or want to suggest a brand we should look at? This page covers the best way to reach us and what you can expect once you do.
Ways to Reach Our Team
Email is the most reliable route to us. Send your message to [email protected] and a member of our editorial team will read it personally. We do not rely on automated replies to close out enquiries — a real person looks at what you have sent and responds directly.
It helps if you mention the page or brand your message relates to, since we cover a wide range of casinos not on Gamstop, betting sites not on Gamstop and related payment or bonus topics. A clear subject line means your message reaches the right person faster.
What We Can Help With
We welcome messages on most things connected to our coverage of non Gamstop casinos, including:
- Questions about a specific casino — if you want more detail on how a brand from our list of the best non Gamstop casinos operates, its bonus terms, or its game selection, ask us directly.
- Corrections — offers, ratings and terms at casinos not on Gamstop change often. If something on our site looks out of date, tell us and we will check it against the current facts.
- Content suggestions — if there is a topic around gambling sites not on Gamstop, payment methods, or how self-exclusion schemes work that you would like us to cover, we take reader suggestions seriously.
- General site feedback — anything about how the site reads, works or is organised.
- Support and self-exclusion queries — if you or someone close to you wants information on managing gambling, including how self-exclusion tools work, mention this and we will point you towards relevant, factual resources.
We are not a customer support desk for individual casino operators. If you have an account issue, a withdrawal query or a dispute with a specific site, that needs to go to the casino's own support team directly, since we have no access to player accounts or transaction records.
How Quickly We Respond
We aim to reply within a couple of working days. During busier periods — for example after we publish a review of a new casino not on Gamstop — it can take a little longer, but every message gets a genuine answer rather than a template.
A Note on What This Site Does and Does Not Do
Non Gamstop Casinos is an independent comparison resource. We research and rate casinos operating outside the Gamstop self-exclusion scheme so that UK readers who choose to use them can compare terms, games and payment options in one place. We do not process deposits, withdrawals or bets ourselves, and we do not act on behalf of any operator listed on the site. If your message concerns a transaction, account verification or a bonus dispute, the casino in question will be better placed to help than we are.
Where our content recommends specific brands, this reflects independent research into their offers, games and terms — commercial relationships with any operator do not influence how a site is rated or ranked. If you think a review needs revisiting in light of new information, we want to hear about it.
Before You Write In
A few checks can save you time:
- For questions about a particular offer or bonus, check the terms shown against the brand on our non Gamstop casino rankings first, since headline figures often carry wagering requirements or minimum deposits.
- For account-specific issues, contact the casino directly through its own support channel.
- Remember that all gambling activity discussed on this site is intended for readers aged 18 and over.
Beyond that, there is no wrong reason to write in. Whether it is a correction, a question or simply feedback on the site, send it across and we will get back to you.